Public Relations

Crisis Management

Protect your reputation and respond with confidence when it matters most.

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A crisis can strike at any time and how your organisation responds can define its long-term reputation. At Altitude, we work with businesses to prepare for potential risks and to manage live crises when they happen, delivering clear, strategic communication to protect trust and support recovery.

What is Crisis Management?

Crisis management is the structured process of anticipating, preparing for and responding to events that could disrupt operations, damage reputation or erode stakeholder confidence. Whether it is a data breach, product recall, negative publicity or an unforeseen incident, an effective crisis plan ensures you respond quickly and effectively.

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Our Approach

We partner with you at every stage, from preparation through to resolution, so you are ready for whatever may come.

1

Risk Identification and Assessment

We identify potential vulnerabilities within your business, analysing the likelihood and impact of possible crisis scenarios.

2

Crisis Planning

We create bespoke crisis communication plans, outlining key messages, roles and responsibilities to ensure everyone knows what to do and when.

3

Media and stakeholder management

During a crisis, we manage relationships with the media, customers, employees and stakeholders, ensuring consistent and accurate communication to reduce confusion and protect trust.

4

Real time response

Our experienced team provides rapid support, delivering clear and confident messaging that protects your brand during challenging moments

5

Post crisis review and recovery

After the immediate response, we support reputation rebuilding and provide detailed reviews to strengthen future crisis readiness.

Why Altitude?

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Experience

We combine experience, speed and sensitivity to help businesses handle crises with confidence.

Minimise Risk

Our approach minimises risk, protects reputation and provides peace of mind that when the unexpected happens, you are ready to respond and recover.

Flexible Support

Whether it’s ongoing management or one-off support , we can tailor our service to meet your needs.

Reputation Management

We protect and elevate your brand, keeping you in the headlines for all the right reasons.

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It's Your Time To Take It Up A Notch!

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Strategy

Strategy is where it all starts, understanding the goals and developing a plan to achieve them.

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Creative

This is how we bring your brand and vision to life. Developing creative solutions across all media channels.

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Communication

Ready to communicate with your audience. Using the right channels to deliver the right message.

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Performance

Its all about performance, collecting data and ensuring a return on your investment and achieving your goals.

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